Managing Multiple Generations

ist4868416Today, for the first time ever, we have four different generations in our workforce working together side-by-side. These are the Traditionalists, Boomers, Generation X and Generation Y or the Millenials. Each of these generations was impacted by different events that shape who they are and how they work. They have different values, communication styles and work behaviours. As a result, it can be challenging to manage multiple generations in the workplace and resolve the conflicts and challenges that result from intergenerational dynamics.

To be effective as a leader, we need to understand each of the generations and know how to motivate and retain great employees from all generations. This workshop on Managing Multiple Generations in the Workplace is designed to explore the differences between the generations and provide practical solutions for how to manage intergenerational dynamics. It will reveal tactics and techniques that can be used to motivate, retain and bring out the best in employees from each of the generations.

Program Outcomes:

  • Understand who makes up today’s workforce – from the Traditionalists, to the Baby Boomers; Generation X and the most recent group, Generation Y or Millenials
  • Examine the influences that impacted their values, communication styles and work behaviours
  • Identify the unique strengths, expectations, motivations and work styles of each generational group
  • Explore leadership styles and techniques that will work best for each of the groups
  • Examine the common values that span all four generations
  • Implement a tool to effectively address workplace conflicts that have generational issues at their core
  • Use strategies to motivate, retain and bring out the best in employees from each of the generations

Who Should Attend:

Anyone who is responsible for managing multiple generations in the workplace and those who are interested in handling generational differences and dynamics more effectively.