The Dependability and Safety Instrument (DSI)

checkoutFor just $25 per candidate, the Dependability and Safety Instrument is a well validated Pre-Employment Test that can quickly and accurately identify highly reliable and dependable candidates in the following sectors:

  • Retail
  • Transportation
  • Manufacturing
  • Call Centre
  • Production

The Dependability and Safety Instrument (DSI) is a short, on-line psychometric test that can save your organization money by identifying potential employees who will have good attendance records, are effective and positive team members, are reliable, and are focused on quality and customer service. It also predicts candidates who are less accident prone in safety critical environments.

The Dependability and Safety Instrument (DSI) is a pre-employment test designed to measures the likelihood that a candidate will:

  • Arrive on time
  • Return from breaks on time
  • Take safety seriously
  • Check their work thoroughly
  • Handle stressful situations well
  • Handle conflict effectively
  • Keep an even temper
  • Be confident in his/her own abilities
  • Be motivated to do well on the job

The Dependability and Safety Instrument (DSI) can be completed on-line or on paper in 5-6 minutes and it provides hiring managers with a single, easily interpreted score.

To read more about the Dependability and Safety Instrument (DSI), read the following article in the Harvard Business Review:

DSI Frequently Asked Questions

1. Does it work?
A wide range of validation studies in four countries have demonstrated scientifically that the Dependability and Safety Instrument (DSI) reliably indicates which employees are most likely to be more dependable, customer –focused and attentive to workplace safety. It is proven to be effective as a pre-employment test of safe and dependable behaviour.

2. How has it been used?
The Dependability and Safety Instrument (DSI) has been administered as a pre-employment test to more than 26,000 candidates for:

  • Customer-facing roles in retail, hospitality and customer service organizations
  • Safety critical roles in manufacturing, transportation, and logistics

3. Who is using it?
Here are some examples of organizations where it has been used as a pre-employment test:

Nissan needed to recruit 800 high-calibre manufacturing staff for a new plant, and evaluated approximately 5,000 applicants over a 22 week period. Candidates underwent basic aptitude tests to assess for verbal, mechanical and numerical computation skills as well as the DSI. Six months post-recruitment, line managers were asked to complete a performance rating questionnaire for their new recruits. Employees who scored in the highest third on the DSI were twice as likely to be rated by managers as having good teamwork skills. The results also indicated that high scoring employees were notably less likely to be rated by managers as accident prone.

275 Vodafone Customer Service employees completed DSI self-assessments and were also rated by their managers on client focus, reliability and complying with company policies and procedures. 60% of these were female and 40% male, with an age range from 18 to 64 years. Those who scored high on this pre-employment test were three times more likely to be client focused; over ten times more likely to comply with company policies and procedures; and four times more likely to cope effectively with pressure.

Apprentice aircraft maintenance engineers inspect and undertake fault diagnosis of aircraft systems and structures. 72 apprentice aircraft maintenance engineers completed the DSI and were rated by their manager against several performance measures including overall job performance, safety (accident proneness), and reliability. The DSI was found to be a meaningful predictor of overall job performance and an employee’s potential to be safe, reliable and confident, with 93% of high scorers on the DSI rated as above average performers when it comes to safety.

4. What does the Dependability and Safety Instrument (DSI) on-line questionnaire look like?
Respondents are asked to work through a series of paired self-descriptive statements, choosing which of the two is “more like me” than the other. Here are a few examples.

More like me
More like me
People would describe me as completely reliable I usually make very quick decisions
People would say that I am considerate I think I am more imaginative than most people
I enjoy trying out new things I like to be organized
I rarely feel sad or upset I like to get jobs done quickly
I work better on my own I tend to be cautious when making decisions


5. What does the Dependability and Safety Instrument (DSI) report look like?

To download a sample report, click on the following link: Dependability and Safety Instrument (DSI) Sample Report
To download a copy of our FAQ, click on the following link: DSI-Brochure